Guest information
Crystal Hotel - Hajdúszoboszló
Hotel service information from A to Z
It is our pleasure to welcome you to our Hotel!
We would like to highlight our Hotel services and draw your attention to the most important information. With this, we hope we can contribute to your pleasant stay in Hajdúszoboszló. Please share with us your feedback about our Hotel when you leave, thereby helping us improve our facilities and services.
We wish you a pleasant and comfortable stay!
Adapters: For different electronic devices – available at the hotel reception
Bedlinen change: Linen are changed every 3 days to protect the environment and for long term sustainability.
If you would like your linen to be changed, please ask reception!
Linen change costs an extra 2 000 Ft / set
Check in: Room Check in is from 14:00
Check out: Before 10:00 on the day of departure
Shoe cleaning: Shoe cleaning appliance is available at reception. Shoe cleaning products available upon request.
Luggage storage: Please request at reception
Luggage lift service: Upon request at reception
Requesting an umbrella: Please ask at reception. The service is available with a deposit of 3 000 Ft / pcs
Wake up call service: For this service you can provide a specific time to reception
Reception telephone number: 0
Valuables: You can leave your valuables in the central deposit box at the reception or – for your convenience – you can use the room safe deposit box.
Restaurant telephone: 21
Our restaurant is open every day between 07:00-22:00
To contact the restaurant please dial 2 on the phone. Our Hotel reserves the right to solely change the opening hours after prior notification.
Breakfast: Every morning: 07:00 -10:00
Lunch: Every day: 12:00 – 14:00
Dinner: Every evening 18:00 – 21:00
A La Carte menu 12.00 – 21.30
Photocopy: Service is available at reception!
Price: 30 Ft / A4 pages
Payment options:
Cash (Forint or Euro)
Bank Card and Credit Card (Visa, Visa elektron, EC/MC, Maestro, American Express)
SZÉP Cards
Bathrobe:
Our Hotel provides bathrobes on request.
To change sizes please ask the reception.
Our policy is to change bathrobes every 3 days.
For optional daily change we charge 2 000 Ft / pcs.
Children bed: Cribs are available on request at reception
Baby bath: Available on request at reception.
Hair Dryer: Our bathrooms are equipped with hairdryers, if you need help with the operation please ask reception
Magazines and Newspapers: Available at the reception desk, please make sure to return them after reading so other guests can read them too.
Internet: Unlimited Wifi is free of charge in our Hotel Rooms and public areas for our Guests.
The password is included in the Welcome Card information.
Internet with copy and print service is available at the reception desk.
Drink bar telephone number: 19
Opening hours: 07.00-22.00
Late Check out: Late check out is possible upon request. The availability depends on our current booking schedule. Please ask the reception in advance.
Late Check out Fee: 2 000 Ft / hr
Damage: Any damage to hotel property, whether accidental or wilful is the responsibility of the registered guest for each particular room.
Early Check in: Depending on other bookings, early Check in is possible. Please inform us in advance!
Service Fee: 2 000 Ft / hr
Visitors: Only registered guests can stay in our rooms. We kindly ask Guests to receive visitors in the lobby or other public areas (Drink Bar, Restaurant)
Air Conditioner:
Each room has Air Conditioning with heating and cooling options. Please refer to the manual below on how to operate.
The Air Conditioner works only when the windows are closed.
Window Roller Shutters operate also, when the room cards are placed in the wall slot
The standard switch is next to the window and operates using the up and down arrows.
Temperature setting:
When the power is on, starting at the main page, please press the „∧” or „∨” button to change temperature by 1°C/1°F.
If you press the button continuously the temperature will be changed faster.
With cooling, drying, heating and ventilation option the temperature is adjustable between 16°C – 30°C (61°F-86°F).
Ventilator fan setting
FAN SETTING
Once the power is on, by pressing the FAN button you can operate the volume by the following:
(Low->Medium->High->Turbo->Auto->Low)
If you need assistance for the Air Conditioner please inform us at the reception.
Stationary / envelopes: Provided in each rooms, free of charge.
Malfunctions: If you notice any malfunction or problems with appliances please inform the reception immediately.
Ironing – washing service: Ironing and washing service is provided upon request. For further details please ask reception.
Daily Cleaning:
Daily cleaning is between 9:00 – 18:00.
If you need our cleaning service at other times or don’t wish us to clean your room, please use the DO NOT DISTURB sign provided and hang it on the outside doorknob.
Our Hotel rule is that this sign cannot be displayed for longer than 24 hours. If the guest does not want room cleaning service, they still need to arrange an hour for us so we can make sure the room is safe and everything is in working order. Please let reception know about the time you would like us to do the check.
If you need extra cleaning please ask reception!
International adapters: Please ask reception for assistance!
Medical Care / Pharmacy
If you need any assistance please dial 0 on the phone for reception.
Slippers: We provide slippers upon request.
Fee: 2000 Ft /pair
Parking:
We provide parking for our Hotel Guests in our parking lot which is monitored and protected by cameras and barriers at the price of 2 000 Ft / day.
Please enter your registration number on your registration form to use the parking lot. We do not assume any responsibility for parked vehicles and valuables left in them.
Reception:
Open: 00:00-24:00
Please dial 0 for reception
Personal and secure printing option: Upon request. For discreet printing we provide a laptop on request. Please ask at reception.
Room Card: For lost or damaged cards we charge 5 000 Ft.
Room Service: Available between 06:00 – 22:00 ( orders can be made from the a’la Carte Menu )
Blankets: Blankets are available upon request. Please contact reception.
Extra pillow: Each room has 2 pillows per guests. For your comfort we can provide extra pillows. Please contact reception.
Telephone: For hotel internal calls dial the number of the room you want to call. Please contact reception for detailed information.
Cosmetic products:
Our bathrooms are equipped with hand wash, shower gel and shampoo, toothbrush kit, vanity kit and comb.
For additional products, shaving kit, shower caps please contact reception.
Shaving kit: 2 500 Ft /pack
Electric car charging station: For detailed information please enquire at reception!
Towels
Bathroom Towels:
We change towels in guest rooms every 3 days, to protect our environment and long term sustainability. Amennyiben napi törölköző cserére lenne szüksége, kérjük, forduljon a recepcióhoz!
If you wish your towels to be changed more often we charge 1 000 Ft / towel
We provide a sauna sheet for each of our guests free of charge at the reception.
Sauna sheets daily change is free of charge.
We hereby inform our guests that in the event of a room textile shortage we will charge their invoices with the following amounts:
Wellness towels: 5 000 Ft /psc
Bath sheet: 2 500 Ft /pcs
Towels: 2 500 Ft / pcs
Bath mat floor towel: 1 500 Ft / pcs
Bathrobe: 10 000 Ft / pcs
Sauna sheet: 1000 Ft / pcs
TV Program Guide: The channel guide is in the 1. appendix in your information book. The television program guide can be found in the teletext function.
Ironing: We provide ironing including ironing board upon request in your room. Please ask reception.
Sewing services: Please ask reception!
Sewing Kit: We provide sewing kit upon request, please ask reception!
Dry cleaning and laundry services: Please ask for this service at reception!
Wellness:
Open daily: 08:00 – 19:00. Between 19:00 – 21:00 we provide a more quiet wellness atmosphere (18+)